Become an ITS channel partner
Enhance your offering with industry-leading IT services
If you want to sell IT support or are looking to increase your existing offering but don’t have the capabilities to offer a complete service, the ITS Channel Partner Programme will not only help you find the right solution but also make it profitable for you.
As a brand of Reynolds and Reynolds, the global software provider IT Specialists (ITS) is backed with unrivaled quality, experience and financial support. We work closely with our partners, providing them consultation and support to ensure customer experience remains at its best.
Why partner with ITS?
- Increased opportunities via ITS will lead to increased revenue and profit.
- Companies that invest and excel in the ITS customer experience outperform those that do not.
- ITS has an unrivalled pedigree of more than 20 years’ experience providing on-site support to a wide variety of industries.
Determine the IT services your customers need
IT Field Services / Business Continuity / Outsourced Service Desk
Give your customers added value through a supported partnership with ITS
IT Field Services
Stationed nationwide, every ITS engineer targets a first-time fix when called on-site. Currently, we achieve a first-time fix rate greater than 92 per cent. Compare this figure to the 60 per cent first-time fix rates internal IT can offer, and ITS can make an organisation 32 per cent more efficient than it is today.
Disaster recovery and business continuity
Banking on traditional backup and recovery methods to protect your customers’ data may leave you both vulnerable to unexpected surprises.
Proven in both the UK and US, BlackVault Managed Recovery Platform is ITS’s managed disaster recovery as a service platform. It provides data vaulting, recovery and archiving, both on-site and from the cloud. The solution is fully supported – we monitor the platform and provide engineers for assistance when needed.
Outsourced service desk
If you are looking to offer your customers full technical support and guaranteed response times on your helpdesk, our highly skilled team can provide a quality service to your customers every working day.
With the support from our team, we can help you regain control over your user IT support and free your employees to focus on their core competencies.
To learn more about the ITS Channel Partner Programme, contact us. +44 (0) 800 028 7993
In order to provide our clients with the very best, we work with numerous industry partners to offer market-leading and innovative technologies.
Let us listen to your requirements and business needs, and we’ll offer you unbiased advice on the latest equipment, keeping our focus firmly on your best interests and budget requirements.